Standard Terms and Conditions

Bar-One Security (Pty) Ltd shall herein under be referred to as Bar-One and the accepting party as the Buyer.
1. In order to commence work a signature of acceptance / deposit / email by the Buyer is required which will constitute a firm order between Bar-One and the Buyer
2. Bar-One reserves the right to cancel any order if:
(i) 50% deposit is not paid by the Buyer on acceptance of order (Balance to be paid on completion of work)
(ii) Substantial changes in material and systems and/or prices occur
(iii) Prevailing conditions beyond the control of Bar-One make it impossible to assure delivery.
Should any of the above occur Bar-One will not be liable for any claims for damages by the Buyer whether direct, indirect or consequential.
3. It is understood that the accepted (as above per 1) quotation is binding and cannot be cancelled unless agreed to by  Bar-One in writing and will only be agreed to if production has not been started, failing which a 10% fee of the total cost of the quotation will be levied to cover travel, administration and production costs.
4. If a job is quoted / accepted, but the project takes more than 3 months to complete (by no fault of Bar One Security) the price quoted may be increased without notification.
5. Any agreed alterations requested in design, quantity or specification / additional work and any suspension of work will result in adjustment to the price quoted
6. Stated dimensions, delivery times and dates will be deemed to be approximate only and is from date of 50% deposit received. Production / installation will only commence once 50% deposit is received.
7. Whilst every effort will be made to carry out work in a professional manner, Bar-One shall not be liable for any damages or losses suffered by the Buyer including but not limited to damaged glass, water pipes, electric cables, carpets, tiles, brick paving, wall damage, welding marks or any other loss whatsoever. The Buyer will be liable for any such costs.
8. When fitting tracks for sliding driveway gates, or any steelwork whatsoever, Bar-One will not be held responsible to erect or install retaining walls, brickwork etc. Should this be required, the Buyer will be quoted and charged separately. Furthermore if these such items e.g. concrete tracks, gates, posts cause any damage to the buyers property / vehicles, Bar One will not be held responsible for any costs to repair / replace.
9. All payments are strictly C.O.D. unless otherwise arranged in writing. Any outstanding amounts in terms of this agreement shall bear interest at the prevailing prime commercial bank overdraft rate – all goods remain the property of Bar-One until the full payment has been made.
10. Should the Buyer default in making payment Bar-One reserves the right to remove the goods and the Buyer agrees to allow Bar-One or its assignees access to the property for this purpose. A cost for this will be levied and the buyer is responsible for payment.
11. Should any monies in respect of the original amount be held back, or not paid in full, none of the work or goods supplied and installed will be guaranteed.
12. Prices are firm for a period of thirty days from the date of the written quotation, thereafter they are subject to confirmation.
13. The Buyer shall make available to Bar-One on site a 220 volt electrical current and/or water to the immediate location of the proposed work.
14. (i) Steelwork, automation systems and installations are guaranteed for a period of 12 months (this excludes
paint – refer to 14.(iii))from the date of invoice. A 6 Months guarantee is given on all wood work repairs / maintenance, unless otherwise stated (does not cover wear and tear / malicious damage and acts of God).
With regards to batteries we do not carry any warranty due to uncontrollable operating conditions – as per our suppliers.
The onus is upon the client to check / maintain / service the product (we recommend at least twice annually) to ensure it remains in a good / safe working order. The maintenance / servicing of the product is for the clients account out of the stipulated guarantee period.
Bar One cannot be held responsible for any damaged / accidents / injuries caused by / to the product that is not maintained / serviced as stated above.
(ii) The following shall be excluded from the guarantee:
a) Liability on the part of Bar-One where the buyer has carried out corrective measures or alterations (not agreed to in the work to be carried out by Bar-One) either by himself or through any third party.
b) Lightning strikes, any acts of God, accidents, vandalism and forceful break-ins.
c) Any claims against rust, colour fading and damaged due to normal wear and tear etc.
d) In the event of any defects proved to be unjustified, part or all the costs incurred by Bar-One as a result of corrective measures taken shall be borne by the Buyer.
(iii) Every effort is made to supply steelwork with good paintwork. A red oxide is first applied and the colour sprayed on top. All paint work is guaranteed for a period of 6 months, thereafter it becomes the Buyers responsibility and cost to re-paint.
(iv) With regard to wooden gates, these are treated with a professional oil based exterior paint before leaving the factory. The buyer should re-paint these gates within 3-6 months and thereafter every 6 months (or more often depending on weather condition). Should the Buyer not re-paint the wood as indicated, then no guarantee will be given.
(v) Locks supplied are of good quality. Excluded from the guarantee is a lock damaged caused by keys forced in the wrong way or upside down.  No guarantee can be offered where additional keys have been cut by the Buyer.
(vi) Electrical connections for power to the gate motors, garage door motors, electric fences and steel work installations will be done by ourselves and no certificate of electrical / electric fence / engineering compliance will be issued. Should you require this certificate, a qualified relevant party will be called in and additional charges will be levied for this connection and certificate.
15. Clearance of any rubble, debris or any old steelwork etc. unless quoted for is not the responsibility of Bar-One.
16. Any repairs carried out to existing electronic / steel work will carry a 6month guarantee on work and parts invoiced only.
17. Any complaints or problems with regard to workmanship or installation should be reported to Bar-One within 7 days in writing.
18. In the event of Bar-One supplying or installing any of their Electronic Equipment such as (Motors, Intercoms, Photocells, Cabling etc or steelwork) to any existing Electronic Equipment or steelwork of the Buyer, or utilising any part of the Buyers Equipment whatsoever, and any part of the Buyers Equipment is found to be faulty, or becomes faulty or causes Bar-One’s equipment to become faulty then Bar-One will not be held responsible to rectify the problem. However, should Bar-One be able to rectify the problem, then additional charges for this will be levied.
19. The parties hereto consent to the jurisdiction of the Magistrates Court having jurisdiction over the persons not withstanding that the amount in dispute might exceed the jurisdiction of such Court. Bar-One shall, however, be entitled at the discretion, to institute action out of The Supreme Court of South Africa for any amount owing to it in terms hereof. All costs for such action shall be borne by the Buyer.